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Expert
Steve Dennis
Retail StrategyCustomer RelevanceRetail TransformationOmnichannelGrowth StrategyCustomer Experience
About
Steve Dennis is President of SageBerry Consulting, a retail strategist, advisor and author, and a former senior executive at Neiman Marcus.
His work focuses on customer relevance, retail transformation, growth strategy and operating-model change.
Dataleo perspective
Retail transformation must translate the customer promise into assortment, inventory, fulfilment, service and investment decisions.
Organizations should align decision owners and operating metrics before scaling omnichannel initiatives.
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