InfoDisruption2025-04-25
DISRUPTION: Marks & Spencer Cyberattack Halts Online Orders and Disrupts Food Availability
A cyberattack forced Marks & Spencer to suspend online orders and disrupted store services, product availability and logistics operations.
The incident shows how cyber compromise can propagate into replenishment, waste, customer service and retail execution. Supply Chain leaders should test continuity plans for ordering, inventory visibility and supplier coordination when core systems are unavailable.
More details are available in the published report.
The Dataleo angle
Cyber resilience should include manual operating modes and clear ownership of replenishment and allocation decisions during system outages.
